Description

Overview

Under the leadership of P rairie Pines Golf Course 's owners , the Head Golf Professional will be responsible for all aspects of the golf course including its activities and the relationships between the course and its members, guests, employees, and community. As the Head Golf Professional at Prairie Pines Golf Club , you will play a key role in providing an exceptional golf experience for our patrons. You will be responsible for overseeing golf related activities & events , oversight of pro shop inventory , membership growth, and an increase in overall course revenue .

MORE ABOUT PRAIRIE PINES & THIS EMPLOYMENT OPPORTUNITY:

The position of Head Professional at Prairie Pines is a unique position in many ways. You'll be working with a family that has nearly 50 years experience in the health club industry but only three years in the golf industry. Managing one of the largest health clubs in the Country has taught us the importance of customer relationship management, leadership, organization, communication, and consistency. We take a servant leadership approach with the growth and well-being of our team and community being our top priority. We all work as a team with no job being beneath any team member, rather always looking for the next most important task that can improve the overall experience for all. This is truly an opportunity to get in on the ground floor of something very special. We welcome fresh ideas and will do what we can to remove obstacles and create opportunities.

Prairie Pines Golf Club was originally designed by Homer Fieldhouse and opened in 1961. New ownership took over in 2023 and immediately began planning the renovation of the golf course and the new clubhouse. Craig Haltom with Craig Haltom Golf Design was hired as the architect for the course renovation project. Craig's time spent in Scotland where he also completed his graduate degree while studying the great links course of Great Britian and Ireland can be seen in his work at Prairie Pines.

It is true that the financial investment has gone to the course and the club house but the most important aspect of Prairie Pines is the culture we create. Prairie Pines is continually working towards a culture that is welcoming, positive, respectful and grateful. No one person is more important than the other and the staff are passionate about making each and every visit special.

It is also important to note that our new clubhouse (with a proshop, bar, restaurant, event space and outdoor patio) is scheduled to open on or before July 1st, 2026. We anticipate the Head Professional will have a large role in the design of the Proshop.

Our goal at Prairie Pines is to find our own unique place in the market. We are a public golf course with 200+ members. We'd like to believe we will eventually be labeled a high-end public golf course that sells limited memberships while welcoming public play. We'll offer many of the amenities of the private club, yet we love seeing new faces and sharing our product and culture with the surrounding community and beyond.

Experience Required

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• PGA or LPGA certification is highly desirable.

• Proven experience as a Golf Professional or similar role.

• Strong communication and interpersonal skills.

• Excellent knowledge of golf techniques, rules, and etiquette.

• Familiarity with golf course management software is a plus.

• Retail management experience for pro shop management.

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree from four-year college or university preferred; or equivalent combination of education and experience. PGA Class A or B member in good standing. 3-5 years in the golf industry as an Assistant or Head Professional.

REQUIRED CERTIFICATIONS, LICENSES, REGISTRATION:

PGA Class A or B, Valid Driver's License.

LANGUAGE SKILLS:

Exceptional communication and human relations skills are required. The employee must have the ability to read and interpret documents pertaining to safety rules, company policies, and employee handbooks.

OTHER SKILLS AND ABILITIES: This employee must be committed to providing excellent customer service. They must be able to communicate professionally and remain calm when under pressure. They must be highly self-motivated and have a "team player" attitude. They must possess excellent leadership skills, organizational skills, and time management skills. This individual must be flexible and able to easily adapt to change. This employee must have a high attention to detail with accuracy, thoroughness, and precision when completing tasks. They must have the ability to work well with minimal supervision and possess a "course ownership" attitude.

Essential Responsibilities

Pro Shop Management:

• Oversee daily operations of the pro shop, ensuring a welcoming and well-maintained environment.

• Manage inventory, order supplies, and coordinate merchandise displays.

• Provide excellent customer service to golfers, assisting with purchases and inquiries.

Staffing:

• Interview and hire employees to fill open positions in the Pro Shop.

• Collaborate with department leads to understand staffing needs and maintain a skilled workforce.

• Provide training on company software and standard operating procedures.

• Create and maintain staff work schedules.

• Balance staffing levels to meet operational demand, while also managing costs.

Golf Course Growth:

• Identify areas of growth opportunities for the golf course

• Implement a strategic plan to advance Prairie Pines with ongoing expectations of members & guests

• Implement a strategic plan to advance Prairie Pines through the PGA

• Identify and present other options that will increase revenue or reduce costs while maintaining the highest quality programs and services possible for the members; take corrective actions as necessary to help assure that budget goals are attained.

• Create a relationship with the PGA and suggest possible events to bring to Prairie Pines

Tournament and Event Coordination:

• Plan and coordinate golf tournaments, events, and leagues.

• Manage registrations, tee times, and scoring for tournaments.

• Manage registrations, payments, standings, handicapping, and scheduling of leagues.

• Act as a liaison between golfers and the golf course owners.

Equipment Advice:

• Organize equipment demonstration events.

• Stay informed about the latest golf equipment trends and provide knowledgeable advice.

Membership Services:

• Assist in the promotion and sales of golf course memberships.

• Develop and maintain positive relationships with members, addressing inquiries and concerns.

Golf Instruction & leagues:

• Conduct individual and group golf lessons & club fittings for players of varying skill levels if needed based on bench depth of other instructors on staff.

• Organize and lead golf clinics, workshops, and junior golf programs

• Facilitate select leagues including the schedule, check in, prizes, communications & standings

Course Etiquette and Safety:

• Educate golfers on course etiquette, rules, and safety guidelines.

• Enforce policies related to pace of play, dress code, and golf course regulations.

Proactive Marketing:

• Collaborate with the marketing team to promote golf instruction, outings, member events, tournaments, and pro shop offerings, etc.

• Communicate to members/clients via signage, emails, face-to-face interactions of upcoming events, leagues, tournaments, etc.

• Cooperate with the Course Superintendent on maintenance issues that affect the playability of the golf course.

• Perform other duties as appropriate.

• Uphold Prairie Pines Golf Course's commitment to providing the finest possible playing conditions and ensuring a superior golf experience . Help to ensure member satisfaction and retention by resolving issues quickly, efficiently and courteously. Promote an energetic, warm and friendly environment throughout the facility.

• Enforce department and club policies and procedures. Document and report all incidents and/or accidents in a timely manner.

Benefits

Salaried Manager

Free Prairie Pines Membership for Employee and Immediate Family

Paid Vacation Time after 6 Months

Simple IRA Available

Laptop Available

PGA Dues Paid For

Merchandise Discounts

Food & Beverages Discounted While on Duty

Cell Phone Reimbursement

Mileage Reimbursement Available